Everything hosts need to run cleans, money, and guests
Oordio is not a single feature — it is an operating system for short-term rental turns. Payments, portfolio visibility, team access, guest coordination, and quality checks live in one place so nothing depends on a buried chat thread.
Money
Automatic payouts and clean books
When a job completes, payment logic runs without you acting as payroll. Your primary and backup cleaners keep the full private rate — no platform fee on those relationships. Stripe handles the rails; you stay out of invoice ping-pong.
- Capture and release aligned to job completion
- Exports for your bookkeeper or tax season
- Mid-stay cleaning payments from guests via the stay portal when you enable them
For dedicated public guides: Payouts & reporting (Finance hub, CSV/PDF on Business) and Host analytics (trends, assignment funnel, sync health — Pro/Business).
Operations
Dashboard, actions, and quality
See bookings and jobs across properties, then drill into what actually needs a human: unassigned turns, open issues, inventory checks, and messages. Reference photos and before or after evidence live on the job so quality is documented, not debated.
Portfolio matrix
Birds-eye view of bookings, jobs, and assignments when you scale past one listing.
Checklists and inventory
Defaults per property copy to each job; cleaners see linens, supplies, and keys in context.
Interval cleanings
Recurring mid-stay cleans on a cadence you set — fewer manual tickets.
Cleaner reviews
Signal on quality and reliability after completed jobs — feedback tied to turnovers, not generic profiles.
Issue reporting
Track and resolve problems with verification flow; guests report via the stay link with optional photos.
Photo uploads
Property references for cleaners plus completion evidence when jobs finish.
People
Team, roles, and in-app messaging
Invite managers and assistants with their own login. Scope properties, align on Admin, Ops, or Viewer roles, and stop forwarding screenshots. Message cleaners in-app so coordination stays tied to the job, not lost in SMS threads.
Best for co-hosts and operators running shared inboxes — see also our co-hosts page.
Guests
One stay link for instructions and requests
Guests get a tokenized portal per booking: instructions, FAQs, maps, time-change requests, mid-stay cleaning with Stripe, and issue reports — without creating an Oordio account. You approve or decline from the host app; bookings and cleaners stay in sync.
How features connect to real bookings
Bookings land from Airbnb, connected PMS platforms (Hostaway, Guesty, OwnerRez, Lodgify), Vrbo, Booking.com, or iCal. Confirmed stays become jobs. Assignment offers flow primary to backup to marketplace when you allow it. Guest links are generated per stay so guests only see what you publish for that property.
Timings and ladder rules follow your workspace automation settings — see How it works for the full flow.
Ready to run calmer turnovers?
Start in the web app, or download on iOS and Android.