Issue reporting guests and hosts actually finish
Guests submit issues through the stay link with optional photos — no app install. Hosts track resolution with verification so nothing disappears in a DM thread. The same job-centric model powers cleaner-visible context when it matters.
Guests
Report without friction
The guest stay link is designed for mobile browsers: guests authenticate with the secure token in their link, describe the problem, and attach context hosts need to decide next steps.
Hosts
Track through resolution
Operators see issues alongside calendar and assignment state in dashboard workflows — so urgent guest problems do not compete with a separate ticketing tool that nobody checks mid-turnover.
Related
Issues connect to guest experience, photos, and team coordination.
Ready to run calmer turnovers?
Start in the web app, or download on iOS and Android.